FAQ

WHAT KIND OF GIFTS DO YOU HAVE:

We strive to create beautiful gifts for both businesses and personal use.

Out business gift boxes are competitive in price and are highly customizable to fit any industry from construction to law firms.

Are gift boxes are most ordered by realtors and developers for house warming gifts, law firms, subcontractors, brokers and small businesses that are looking to stand out and build a relationship with their clients.



WHAT IS THE SIZE OF THE BOXES:

Our boxes are 10”x10”x5” (25.5cmx25.5cmx12.5cm) W x L x H. We have special inserts that we use for different products like flowers or gift cards etc…

For orders over 200, we can provide custom size and custom prints on the gift boxes.



WHAT ARE SOME OF THE PRODUCTS THAT I CAN PUT IN THE BOXES:

Some of the most popular products are flowers, gift cards, high-quality chocolates, champagne bottles, mini liquor bottles and selection of tea…

Anything that can physically fit in the box could be included.

Here are some examples:

House warming gifts: slippers, kitchen accessories, home tech products, home sense gift card, best buy gift card, specialty teas, high-quality wine or champagne, candles, chocolate

Business gifts: chocolates, restaurant gift cards, marketing items like pens and note pads with company logo, wine

Personal gifts: flower, chocolates, gift cards, tea, key chains, liquor



WHAT ARE THE PRICES OF THE BOXES:

All our gift boxes are custom and made to order and that’s a good thing! As a result, we don’t have set prices for our gift boxes. However, we work with your budget to create the best gift possible. The typical range for our business gift boxes are between $75 to $300 and for Personal gifts are between $125 to $400. All our boxes include Ribbons, Greeting Card and printed private messages, seals and delivery within Greater Vancouver.



HOW CAN I PAY:

Once we finalize the box and its gifts inside, you can either pay with your credit card or PayPal, We send a secured email with Paypal invoice to pay online. For bigger purchases or returning clients, we can set up a free account so the payment process is automated and more efficient.



HOW DO I KNOW HOW MUCH YOU CHARGED ME:

Once the transaction is completed you will receive an official receipt of the payment with all the information. We also send an invoice before we charge your card,so you will know exactly how much you are paying.

For business accounts, we can have a company credit card on file to make it easier for re-orders. We automatically charge the credit card and provide a receipt.



HOW MANY DAYS I NEED TO ORDER:

Since all gift boxes are made to order, we recommend at least 2 days notice in advance to make sure we have time to purchase, organize and deliver the gifts in time. For special request earlier than 2 days please contact us and we can confirm if we can deliver faster. Additional delivering fee may apply for expedited orders.



WHEN AND HOW CAN YOU DELIVER THE GIFT:

We typically can deliver from noon to around 8:30pm, but we are flexible and work with you as best as possible. We hand deliver all of our boxes, except in special cases where we need to send gifts to other cities, we will confirm that with you ahead of time.



DO YOU SEND GIFTS OUTSIDE OF CANADA:

Depending on the products we may be able to arrange to send out gifts for you to other locations, please contact us to discuss your request.



WHAT’S YOUR RETURN POLICY:

Our boxes are made specifically per our client’s order and are unfortunately final sale. For a full list of policies please Click Here



WHAT DO I DO TO CREATE A BUSINESS ACCOUNT:

You can create an account online and provide your contact info, you can even upload your high-quality company logo into your account so we can use that logo for printing the ribbons or greeting cards.

We charge a one-time $50 processing fee for business accounts to process your logo and have ribbons and greeting cards ready on file. So when you need a gift we are ready to make one for you asap!

If you are opening an account and ordering more than 5 gift boxes right away, we wave the processing fee for you.